Today, we highlight two VoIP-related product announcements and point our readers to a free report on unified communications. The first announcement comes from ShoreTel, which last week released ...

Shoretel 6, the latest version of ShoreTel Inc.s distributed IP telephony platform, places new emphasis on interoperability, reliability, security and usability, making it an attractive alternative ...

Solution providers said the upgrade, ShoreTel 6, should have vast appeal to many companies now supporting remote and home-based workers. “The most important thing I see [ShoreTel] doing ...

One thought kept running through my mind while I tested the ShoreTel 6 phone system: “This is too easy.” Surely, I thought, there must be a point at which the ShoreTel PBX becomes a pain in the neck.

When Internet Protocol-based phone systems became a viable option for businesses upgrading their voice networks, the systems were initially marketed as more cost-effective than their digital cousins.