Facebook today announced initial testing of the Support Dashboard, a feature that allows you to see what happens after you click the "Report" button. The social networking giant says the feature is ...

Facebook wants you to know it’s listening when you report bullying, hate speech, identity theft, and spam, so today it launched a new Support Dashboard for tracking these reports until they’re ...

User support hasn’t been a strong suit of Facebook for as long as I can remember. The word among many users that I know is that they feel like submitting suggestions or complaints to the company feels ...