There’s nothing worse for tourists or convention-goers arriving in Las Vegas after a four-hour flight from the East Coast or four-hour drive from Southern California than facing a long line at a hotel ...

TORONTO -- Fairmont Hotels & Resorts, known for high-touch service, is providing its guests with a high-tech, self-service option for check-ins and outs with plans to install those self-service kiosks ...

A while back, I wrote a small story about Marriott introducing check-in kiosks at select hotels as part of a test that could lead to a major rollout of the self-service system sometime down the road.

Gen Z leads the charge with 82% preferring apps and kiosks, while U.S. hotels embrace technology to meet evolving guest expectations NEW YORK, June 11, 2025 /PRNewswire/ -- The traditional hotel front ...

Hotels have been slower than airlines in offering their customers self-service check-in options, but 2005 seems to be the year when the hospitality industry starts to catch up. Several chains have ...

Hilton Hotels Corporation has announced plans to install and test guest self-service kiosks at two of its largest wholly owned properties—the 2,035-room Hilton New York and 1,544-room Hilton ...

NEW YORK, June 11, 2025 /PRNewswire/ -- The traditional hotel front desk is no longer a must-stop for modern guests, as revealed by new Mews -commissioned research. Seventy percent of American ...