Drift | Conversations

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A site visitor comes onto your website and interacts with the Drift bot. The bot grabs their information, calculates an auto insurance quote, and messages it back to the visitor.

If you want everyone at Drift to be able to use your integration, you'll need to narrow down the requested scopes to only what is necessary for your application.

Access and manage your prospects with the Prospector dashboard on Drift.

Access the Drift Live view to engage with customers in real-time and enhance their experience.

Looking for Drift mobile? Head over to the app store to chat with customers anywhere, anytime! 👉 Psst — our mobile app supports chat! Log in on a desktop device to access more features.

Drift will process redirecting to another page once the Fastlane is closed or if the site visitor did not meet the targeting conditions of the Fastlane playbook.

With a bit of Javascript and Drift APIs, you can take your site to the next level by explicitly telling the chat when and how to fire on your web pages or application.

Your unique id allows you to reference, retrieve or update the correct record in Drift when the person logs-in again or as needed via our API endpoints. To best understand how to use drift.identify(), it's …